Echelon Brew Privacy Policy
**Effective Date: 09/01/2024**
At Echelon Brew, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide while using our website. By accessing or using our website, you agree to the terms outlined in this policy.
1. **Information We Collect**
We collect the following types of information to enhance your experience on our website and provide you with the best service:
– **Personal Information:** When you make a purchase, create an account, subscribe to our newsletter, or engage with other features of our website, we may collect information such as your name, email address, phone number, billing and shipping address, and payment details.
– **Non-Personal Information:** We collect anonymous data such as browser type, device type, geographic location, pages viewed, and time spent on our site. This information helps us improve the functionality and performance of our website.
2. **How We Use Your Information**
The information you provide is used solely for purposes related to your interaction with our website and improving your experience. Specifically, we use your information to:
– Process and manage your orders.
– Communicate with you regarding your order status or customer service inquiries.
– Improve website performance, design, and content.
– Send promotional emails, newsletters, and offers, which you can opt out of at any time.
– Provide personalized recommendations based on your preferences and purchase history.
– Ensure the security and integrity of our website.
3. **Protection of Your Information**
We take your privacy seriously and implement a variety of security measures to maintain the safety of your personal information. These measures include:
– **Encryption:** We use secure socket layer (SSL) technology to ensure that any sensitive information transmitted on our site is encrypted and protected.
– **Access Control:** Only authorized personnel with legitimate business needs have access to your personal information.
– **Regular Security Audits:** Our website undergoes regular security checks and updates to safeguard your data.
4. **Sharing of Information**
We do not sell, trade, or share your personal information with any third parties unrelated to Echelon Brew. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing your order, as long as those parties agree to keep your information confidential and use it only for the purposes of providing the services we have engaged them for.
Examples of such service providers include:
– Payment processors (e.g., credit card companies or payment gateways)
– Shipping and logistics partners
– Website hosting and analytics providers
We also reserve the right to disclose your information when required by law or to protect the rights, property, or safety of Echelon Brew, our users, or others.
5. **Cookies and Tracking Technologies**
Echelon Brew uses cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to recognize your browser and capture certain information. We use cookies to:
– Understand and save your preferences for future visits.
– Track user interactions to improve site features and usability.
– Gather aggregate data about site traffic and interactions to optimize our website.
You can choose to disable cookies through your browser settings, but doing so may affect your ability to use certain features of our website.
6. **Third-Party Links**
Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites before providing your personal information.
7. **Children’s Privacy**
Echelon Brew does not knowingly collect personal information from individuals under the age of 13. If we become aware that we have inadvertently gathered information from a child under 13, we will take steps to delete such information promptly.
8. **Your Choices and Rights**
You have the following rights regarding your personal information:
– **Access and Correction:** You may request access to the personal information we hold about you and request that it be corrected or updated.
– **Deletion:** You may request that we delete your personal information, subject to certain legal or contractual obligations.
– **Opt-Out:** You can opt out of receiving marketing communications from us at any time by following the instructions in those communications or by contacting us directly.
9. **Changes to Our Privacy Policy**
Echelon Brew reserves the right to update this Privacy Policy at any time. Any changes to this policy will be reflected on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed of how we are protecting your information.
10. **Contact Us**
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us at:
**Echelon Brew Customer Support**
Email: customer.support@echelonbrew.com
Mailing Address: 100 S Ashley Dr, Suite 600, Tampa FL, 33602
Thank you for trusting Echelon Brew with your personal information. We are committed to safeguarding your privacy and ensuring a secure and enjoyable experience on our website.
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This Privacy Policy complies with industry standards and best practices for data protection. Ensure to review local privacy laws (such as GDPR, CCPA) if necessary.